rj baje Privacy Policy

This Privacy Policy ("Policy") applies to all services, websites, and mobile applications of the rj baje platform. By creating an account on rj baje or using any of our services, you agree to the terms set out in this Policy. We believe that transparency and honesty are the foundation of a lasting, trustworthy relationship. That is why our data management practices are presented in detail in this document.

To learn about the full terms and conditions of our services, you are encouraged to read the Terms and Conditions page, which contains the complete rules governing use of the platform.

rj baje is an online gaming and betting platform operated for users in Bangladesh. This Policy applies to all individuals who visit the rj baje website, create an account, manage deposits or withdrawals, or participate in games or sports betting.

This Policy has been prepared in line with applicable data protection principles in Bangladesh. rj baje specifically ensures that user data is never transferred to unauthorised third parties.

1.1 Definitions

In this Policy, "personal information" means any information that can directly or indirectly identify a specific individual. "Processing" means any activity involving the collection, storage, use, analysis, or deletion of data. "Platform" refers to both the rj baje website and mobile app.

1.2 Matters Outside This Policy

This Policy does not apply to third-party websites or services, even if they contain links to rj baje. The privacy policy of any third party is governed by that party itself.

rj baje collects only the information that is necessary to provide its services. The various sources and types of data collected are described in detail below.

2.1 Information Provided at Registration

• Full name and date of birth
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID card or passport details for identity verification

2.2 Transaction-Related Information

• Mobile number linked to bKash, Nagad, or Rocket account
• Deposit and withdrawal history and amounts
• Date, time, and method of each transaction

2.3 Automatically Collected Information

• Device type, operating system, and browser version
• IP address and approximate location
• Session duration and game activity on the platform
• Technical data from cookies and log files

rj baje collects and processes user data for the specific purposes listed below.

3.1 Account Management and Identity Verification

The information provided is used for secure account creation, login, password recovery, and identity verification. Multiple layers of verification, including OTP, are in place to keep accounts secure.

3.2 Processing Financial Transactions

Relevant transaction data is used to process deposits and withdrawals via bKash, Nagad, and Rocket. Every transaction — with a minimum deposit of ৳300 and a minimum withdrawal of ৳800 — is logged and stored securely.

3.3 Service Improvement

Usage statistics are reviewed to analyse platform performance, identify and resolve technical issues, and make the user experience easier.

3.4 Fraud Prevention and Security

Data is analysed to detect suspicious transactions and multiple accounts, prevent bonus abuse, and maintain overall platform security. The rj baje security team carries out this work around the clock.

3.5 Customer Support

When a support request is received via live chat or email, account and transaction data is reviewed to quickly identify and resolve your issue. Our customer support team provides assistance in both Bengali and English.

3.6 Bonus and Promotion Management

Data is used to determine applicable bonus offers based on a user's betting activity and deposit history, and to calculate VIP cashback.

rj baje never sells your personal information. However, information may be shared with specific third parties in the limited circumstances described below.

4.1 Payment Service Providers

The minimum information required to process transactions via bKash, Nagad, and Rocket is shared with the relevant payment gateway. This data is used solely to verify transactions.

4.2 Game Software Providers

Session data is shared with game studio servers for game operation and RNG (Random Number Generator) verification, but personal identifying information is not shared.

4.3 Legal Obligations

If disclosure of information is required under applicable law in Bangladesh or by order of a lawful authority, rj baje will comply with that obligation. In such cases, every effort will be made to notify the user in advance where possible.

4.4 Corporate Restructuring

In the event of a merger, acquisition, or corporate restructuring, user data may be transferred to the relevant successor entity, provided that entity is also bound by this same privacy policy.

The rj baje platform uses cookies and similar technologies. These are necessary for managing user sessions and improving the experience.

5.1 Essential Cookies

These cookies are used to keep login sessions active, maintain account security, and run basic platform functions. Disabling them will prevent the platform from working properly.

5.2 Functional Cookies

These cookies remember your language preference, game settings, and other personalised choices so you do not have to set them up again each time you log in.

5.3 Analytical Cookies

These cookies contribute to statistical analysis to understand which parts of the platform are used most and where technical issues exist. The data collected is aggregated — it does not identify any specific individual.

5.4 Cookie Controls

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may cause some convenient features to stop working.

rj baje follows industry-standard technologies and practices to protect your data.

6.1 Encryption and Security Layers

• All data transfers are secured with SSL/TLS technology
• Passwords are encrypted and stored using bcrypt hashing
• Sensitive data is protected on servers with AES-256 encryption
• Regular security audits are conducted on servers

6.2 Access Controls

Among rj baje staff, only specifically authorised personnel may access user data. All staff are employed under strict confidentiality agreements and receive regular training in data management.

6.3 Retention Period

All personal information is retained for as long as the account remains active. After an account is closed, certain data may be retained for a defined period for legal compliance, dispute resolution, or fraud prevention purposes. Once that period ends, the data is securely deleted.

6.4 Response to Security Breaches

In the event of a data breach, rj baje will promptly notify the affected users and take the necessary corrective measures based on the extent and nature of the breach.

As a rj baje user, you have the following rights over your personal information.

7.1 Right to Access

You may contact rj baje at any time to find out what information we hold about you, for what purposes it is being used, and with whom it has been shared.

7.2 Right to Rectification

If any information stored in your profile appears to be incorrect or outdated, you can request a correction through your account settings or via customer support.

7.3 Right to Erasure

Alongside a request to close your account, you may request that your personal information be deleted. However, some data may need to be retained for a set period due to legal obligations or pending transactions.

7.4 Right to Object

If you believe your information is being used without reasonable justification, you may raise an objection and rj baje will review it and inform you of the outcome. Our Responsible Gaming section also contains important information on user rights and protections.

7.5 Data Portability

Upon request, a machine-readable copy of your account and transaction data will be provided. Processing such a request may generally take a number of business days.

rj baje is an adult gaming platform. The minimum age to use all services, including casino and betting, is 21+.

8.1 Age Verification Process

Date of birth is verified at the time of account registration, and full age verification via identity document is mandatory before the first withdrawal. Opening an account for anyone under the age of 21 is strictly prohibited.

8.2 Prohibition on Storing Minors' Data

rj baje does not knowingly collect or store data relating to anyone under the age of 21. If an account belonging to a minor is identified, it is immediately closed and the associated data is deleted.

For detailed guidance on keeping underage family members away from online gaming, please visit our Responsible Gaming page.

rj baje reserves the right to update this privacy policy at any time. Changes will be published on this page and the "Last Updated" date at the top of the page will be revised accordingly.

9.1 Notice of Significant Changes

Before making any change that significantly affects user rights, a notification will be sent to the registered email address or mobile number. Continued use of the platform after a change takes effect will be treated as acceptance of the updated policy.

9.2 Recommendation to Review the Policy

Users are advised to visit this page regularly to stay updated on the latest policies. Please also read the Terms & Conditions page to learn about our overall terms of service.

If you have any questions, concerns, or requests regarding your information or this privacy policy, contact rj baje through the following.